From a401cd571e8b4e517cacac520a9237a9505783d8 Mon Sep 17 00:00:00 2001 From: stechedo <42300227+stechedo@users.noreply.github.com> Date: Fri, 5 Sep 2025 13:21:55 -0400 Subject: [PATCH 1/2] Update geographic-traffic-routing.mdx Updating information about traffic routing --- .../general-troubleshooting/geographic-traffic-routing.mdx | 4 ++-- 1 file changed, 2 insertions(+), 2 deletions(-) diff --git a/src/content/docs/support/troubleshooting/general-troubleshooting/geographic-traffic-routing.mdx b/src/content/docs/support/troubleshooting/general-troubleshooting/geographic-traffic-routing.mdx index c783a47deaf5b4..cc00a66b0b8a4c 100644 --- a/src/content/docs/support/troubleshooting/general-troubleshooting/geographic-traffic-routing.mdx +++ b/src/content/docs/support/troubleshooting/general-troubleshooting/geographic-traffic-routing.mdx @@ -3,6 +3,6 @@ pcx_content_type: troubleshooting title: Cloudflare traffic not being sent to the geographically closest data center --- -Due to the way routing on [Cloudflare's Anycast network](https://www.cloudflare.com/learning/cdn/glossary/anycast-network/) works, requests may be sent to data center locations that are not necessarily the closest geographically. For example, if Cloudflare does not have a peering relationship with your network provider or if that cache location is receiving increased traffic or errors, Cloudflare may manually route users on Free, Pro, or Business plans to other data centers. You can check the [Cloudflare System Status](https://www.cloudflarestatus.com/) to see if any maintenance or incidents are occurring. +Due to the way routing on [Cloudflare's Anycast network](https://www.cloudflare.com/learning/cdn/glossary/anycast-network/) works, requests may be sent to data center locations that are not necessarily the closest geographically. We are continuously adding capacity to our global network and enhancing our automated traffic engineering systems to intelligently manage congestion and other network events. While we always strive to provide the best possible performance by serving traffic from the closest location, our top priority is reliability. -Most requests are sent to the physically closest cache location, but some requests are sent to other data centers that are able to handle requests without errors. For customers who require their zone to always be served by the closest geographic data center with the highest priority of traffic, contact the Sales team to upgrade to an [Enterprise plan](https://www.cloudflare.com/plans/enterprise/contact/). +In instances where performance and reliability are in conflict, our systems are designed to prioritize a stable connection over a local one. We sincerely apologize for any reroutes that may have impacted your services and are working hard to minimize these events, especially for our most important customers, as we continue to make our network as resilient as possible. From 28f9e3cd26c072d51fcb2b913a43acc8cbf786ae Mon Sep 17 00:00:00 2001 From: marciocloudflare <83226960+marciocloudflare@users.noreply.github.com> Date: Thu, 11 Sep 2025 16:49:08 +0100 Subject: [PATCH 2/2] Update src/content/docs/support/troubleshooting/general-troubleshooting/geographic-traffic-routing.mdx --- .../general-troubleshooting/geographic-traffic-routing.mdx | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/src/content/docs/support/troubleshooting/general-troubleshooting/geographic-traffic-routing.mdx b/src/content/docs/support/troubleshooting/general-troubleshooting/geographic-traffic-routing.mdx index cc00a66b0b8a4c..9942eeb8e265b9 100644 --- a/src/content/docs/support/troubleshooting/general-troubleshooting/geographic-traffic-routing.mdx +++ b/src/content/docs/support/troubleshooting/general-troubleshooting/geographic-traffic-routing.mdx @@ -5,4 +5,4 @@ title: Cloudflare traffic not being sent to the geographically closest data cent Due to the way routing on [Cloudflare's Anycast network](https://www.cloudflare.com/learning/cdn/glossary/anycast-network/) works, requests may be sent to data center locations that are not necessarily the closest geographically. We are continuously adding capacity to our global network and enhancing our automated traffic engineering systems to intelligently manage congestion and other network events. While we always strive to provide the best possible performance by serving traffic from the closest location, our top priority is reliability. -In instances where performance and reliability are in conflict, our systems are designed to prioritize a stable connection over a local one. We sincerely apologize for any reroutes that may have impacted your services and are working hard to minimize these events, especially for our most important customers, as we continue to make our network as resilient as possible. +In instances where performance and reliability are in conflict, our systems are designed to prioritize a stable connection over a local one.